1st August 2025

Your privacy is very important to Skin So Soft from Taylor. We adhere to the privacy law, which means we outline the following in our Privacy Policy:

 – Clearly define our purposes before processing your personal data, through this privacy statement;

 – Store as little personal data as possible, and only the data necessary for our purposes;

 – Explicitly request your consent for processing your personal data, if consent is required;

 – Take necessary security measures to protect your personal data. We also require these obligations from third parties who process personal data for us;

 – Respect your rights, such as the right to access, correct, or delete your personal data processed by us.

Your data is safe with us, and we will always use it properly. In this privacy statement, we explain what we do with the information we learn about you through the webshop www.skinsosoft.fr.

If you have questions or want to know exactly what we keep about you, please contact Taylor Skin So Soft.

Order Handling
When you place an order with us, we use your personal data to process it properly. We may pass on your personal data to our delivery service to have the order delivered to you. We also receive payment information from your bank or credit card company.
We use your name, address, and billing address. This is required by law. We retain this information for up to one year after your order is completed. Certain customer data is kept longer due to the legal tax retention obligation.

Statistics and Profiling
We keep statistics about the use of our webshop. With these statistics, we improve our webshop, for example, to show only relevant information. We may combine your personal data to learn more about you. Of course, we will always respect your privacy. If you do not want this, you can always notify us.
We use information about the products you purchased. We need this so we can make better offers to you in the future. This data is kept for six weeks.

Contact Form and Newsletter
You can use the contact form to ask us questions or make requests.

We use your email address and name/address information for this, as required for the contract we enter into with you. We retain this information until we are sure you are satisfied with our response.

You can subscribe to our newsletter, which contains news, tips, and information about our products and services. You can unsubscribe at any time. Every newsletter includes an unsubscribe link.

Your email address will only be added to the subscriber list with your consent. This data is kept until you unsubscribe.

Advertising
We would like to send you advertisements about offers and new products or services. We do this:

 – By newsletter (if you sign up)

 – Via social media (if you follow us)

You can object to this advertising at any time. Each newsletter includes an unsubscribe link. You can block us or use the unsubscribe option.

Sharing with Other Companies or Institutions
Except for the partners mentioned above, we do not share your personal data with other companies or institutions under any circumstances, unless we are legally required to (e.g., if the police request it in case of suspected criminal activity).

Statistics
We keep statistics on the use of our webshop.
Our webshop includes social media buttons. These collect your personal data when used, as managed by the platforms in question.

Cookies
Our webshop uses cookies. Cookies are small files in which we can store information so you don’t have to re-enter it every time. They also help us recognize you when you visit us again.

When you visit our webshop for the first time, we display a message explaining cookies and request your consent to use them.

You can disable cookies via your browser, but some features of our webshop may not function properly if you do.

Google Analytics
We use Google Analytics to track how visitors use our webshop.
We have entered into a data processing agreement with Google, which includes strict agreements about what they may track. We allow Google to use the obtained Analytics data for other Google services. We do not anonymize IP addresses.

Security
We place great importance on the security of personal data. We ensure that your data is properly secured with us. We continuously adjust our security and stay alert for potential vulnerabilities.

Changes to This Privacy Statement
When our webshop changes, we naturally also have to update this privacy statement. Always check the date above and review new versions regularly. We will do our best to announce changes separately.

Accessing, Modifying, and Deleting Your Data
If you have questions or want to know what personal data we hold about you, feel free to contact us using the details below.
You have the following rights:

 – To receive an explanation of which personal data we have and what we do with it

 – To access the specific personal data we have

 – To correct errors

 – To delete outdated personal data

 – To withdraw consent

To object to specific uses

Make sure to always clearly indicate who you are so that we do not modify or delete the data of the wrong person.

Filing a Complaint
If you feel that we are not helping you properly, you have the right to file a complaint with the supervisory authority: Commission Nationale de l’Informatique et des Libertés (CNIL)

Contact Details
Skin So Soft from Taylor
Enchante
5 Grappay Charpentier
Brece
53120
France
📧 support@skinsosoft.fr
📞 0786 8818095